Privacy Notice

Last updated: June 21, 2026

This privacy notice for Erin Dillon ("we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

  • Visit our website at https://erindillonlmt.org, or any website of ours that links to this privacy notice

  • Engage with us in other related ways, including any appointments, sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at erindillonlmt@gmail.com.

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice, but you can find out more details about any of these topics by using our table of contents below to find the section you are looking for.

  • What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the services you use.

  • Do we process any sensitive personal information? We process sensitive personal information (specifically health data) when necessary with your explicit consent or as otherwise permitted by applicable law.

  • Do we collect any information from third parties? We may collect information from public databases, marketing partners, and other outside sources to keep our records accurate.

  • How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, manage bookings, ensure safety, and comply with state and federal laws. We process your information only when we have a valid legal reason to do so.

  • In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties, such as our payment processor.

  • How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

  • What are your rights? Depending on where you are located geographically, applicable privacy laws mean you have certain rights regarding your personal information.

  • How do you exercise your rights? The easiest way to exercise your rights is by contacting us directly at erindillonlmt@gmail.com.

TABLE OF CONTENTS

  1. WHAT INFORMATION DO WE COLLECT?

  2. HOW DO WE PROCESS YOUR INFORMATION?

  3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

  4. HOW LONG DO WE KEEP YOUR INFORMATION?

  5. HOW DO WE KEEP YOUR INFORMATION SAFE?

  6. DO WE COLLECT INFORMATION FROM MINORS?

  7. WHAT ARE YOUR PRIVACY RIGHTS?

  8. CONTROLS FOR DO-NOT-TRACK FEATURES

  9. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

  10. DO WE MAKE UPDATES TO THIS NOTICE?

  11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

  12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you voluntarily provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our Services, book an appointment, fill out intake forms, or otherwise contact us.

The personal information we collect depends on the context of your interactions with us, and may include the following:

  • Names

  • Phone numbers

  • Email addresses

  • Mailing addresses

  • Billing addresses

  • Debit/credit card numbers (processed externally)

  • Health history and intake information

  • Age

  • Job titles

  • Emergency contact information

Sensitive Information

When necessary, with your explicit consent or as otherwise permitted by applicable law, we process the following categories of sensitive information:

  • Health data (such as health history and therapeutic intake information)

Payment Data

We collect data necessary to process your payment if you choose to book or purchase services, such as your payment instrument number and the security code associated with it. All payment data is handled, processed, and stored securely by our third-party provider, Square. You may review their privacy practices directly via the Square Privacy Notice.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information collected from other sources

In Short: We may collect limited data from public databases, marketing partners, and other outside sources.

To enhance our ability to provide relevant marketing, offers, and services to you and to keep our professional records updated, we may obtain information about you from other sources, such as public databases, joint marketing partners, or data providers. This information may include mailing addresses, job titles, email addresses, phone numbers, and intent data for the purposes of local advertising and event promotion.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, manage client intake, and comply with professional regulations and law.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • To deliver and facilitate delivery of services to the user. We process your information to manage scheduling, review intake forms, and provide the requested therapeutic services.

  • To respond to user inquiries and offer support. We may process your information to respond to your questions and resolve any issues you might have with bookings or services.

  • To send administrative information to you. We may process your information to send you booking confirmations, reminders, details about our services, and changes to our terms and policies.

  • To request feedback. We may process your information when necessary to request reviews or feedback about your experience.

  • To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, in accordance with your marketing preferences. You can opt out of our marketing emails at any time.

  • To post testimonials. We post testimonials on our Services that may contain personal information, always obtaining consent prior to posting.

  • To protect our Services. We may process your information as part of our efforts to keep our web environment safe and secure, including fraud monitoring and prevention.

  • To comply with our legal obligations. We may process your information to comply with our professional legal obligations, satisfy medical/health record retention rules, respond to legal requests, and exercise or defend our legal rights.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with trusted third-party service providers.

We may need to share your personal information in the following situations:

  • Service Providers: We share personal data with trusted third parties who perform services for us or on our behalf, such as payment processing (Square) and appointment scheduling systems.

  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

  • Legal Obligations: We may disclose your information where we are legally required to do so to comply with applicable law, state board regulations, or lawful government requests.

4. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless a longer retention period is required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or state massage therapy board medical record retention requirements).

In accordance with California health and professional regulations, client health histories and treatment records are retained for the legally mandated minimum duration following your last service. When we have no ongoing legitimate business or legal need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

5. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.‍ ‍

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process, particularly sensitive health data. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. Transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure network environment.

6. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age without explicit parental or guardian consent.

By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services and treatment. If we learn that personal information from users less than 18 years of age has been collected without parental consent, we will take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18 without authorization, please contact us at erindillonlmt@gmail.com.

7. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You may review, change, or request the deletion of your personal data at any time, subject to local and professional record-keeping regulations.

  • Withdrawing your consent: If we are relying on your consent to process your personal information (such as your health history), you have the right to withdraw your consent at any time. You can do so by contacting us using the details provided below. Please note that withdrawing consent does not affect the lawfulness of processing done before the withdrawal, nor does it override our legal obligations to retain health records under state regulations.

  • Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in our emails, replying "STOP" or "UNSUBSCRIBE" to text messages, or by contacting us directly. You will then be removed from marketing lists, though we will still send you essential service-related messages (such as appointment confirmations and updates).

If you have questions or comments about your privacy rights, you may email us at erindillonlmt@gmail.com.

8. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

9. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Montana, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to, correct, get a copy of, or delete your personal information. These rights may be limited in some circumstances by professional and state record retention laws.‍ ‍

Categories of Personal Information We Collect

We have collected the following categories of personal information in the past twelve (12) months:

  • A. Identifiers

    • Examples: Contact details, such as real name, postal address, telephone contact number, online identifier, Internet Protocol address, and email address.

    • Collected: YES

  • B. Personal information as defined in the California Customer Records statute

    • Examples: Name, contact information, and financial information (collected for payment purposes).

    • Collected: YES

  • C. Protected classification characteristics under state or federal law

    • Examples: Gender, age, and date of birth.

    • Collected: YES

  • D. Commercial information

    • Examples: Transaction information, service purchase history, financial details, and payment information.

    • Collected: YES

  • E. Biometric information

    • Examples: Fingerprints and voiceprints.

    • Collected: NO

  • F. Internet or other similar network activity

    • Examples: Browsing history, search history, online behavior, and interactions with our website.

    • Collected: NO

  • G. Geolocation data

    • Examples: Device location.

    • Collected: NO

  • H. Audio, electronic, sensory, or similar information

    • Examples: Images, video, or audio recordings.

    • Collected: NO

  • I. Professional or employment-related information

    • Examples: Job title or business contact details.

    • Collected: NO

  • J. Education Information

    • Examples: Student records and directory information.

    • Collected: NO

  • K. Inferences drawn from collected personal information

    • Examples: Inferences drawn to create a profile or summary about preferences.

    • Collected: NO

  • L. Sensitive personal Information

    • Examples: Debit or credit card numbers (processed via Square) and health history data.

    • Collected: YES

We only collect sensitive personal information for purposes allowed by law, to provide therapeutic services, or with your explicit consent.

How We Use and Share Personal Information

Learn about how we use and share your personal information in Section 2 and Section 3. We have not disclosed, sold, or shared any personal information to third parties for a commercial purpose in the preceding twelve (12) months, and we will not do so in the future.

Your Rights

Depending upon the state where you live, you have specific rights regarding your personal data, which are subject to legal exceptions (such as mandatory medical record retention laws):

  • Right to know whether or not we are processing your personal data

  • Right to access your personal data

  • Right to correct inaccuracies in your personal data

  • Right to request the deletion of your personal data

  • Right to obtain a digital copy of the personal data you shared with us

  • Right to limit the use and disclosure of your sensitive personal data

How to Exercise Your Rights

To exercise these rights, you can contact us by emailing us at erindillonlmt@gmail.com. We will verify your identity using the information already maintained in our records before processing the request.

10. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws and professional standards.

We may update this privacy notice from time to time. The updated version will be indicated by the revised date at the top of this page. If we make material changes, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.

11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at erindillonlmt@gmail.com or contact us by post at:

Erin Dillon

28005 Bradley Rd

Ste 105, Unit #565

Menifee, CA 92586

United States

12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

‍ ‍

Based on the applicable laws of your state or country, you have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or request deletion. These rights may be limited in some circumstances by prevailing health care retention regulations. To request a review, update, or deletion of your information, please submit a request in writing to erindillonlmt@gmail.com.